Remote Account management Jobs • Client Services

The Account Coordinator (AC) is the primary driver of client success. Account Coordinators are responsible for building strong client relationships, anticipating client needs, and ensuring work is delivered on time, on strategy, and within scope. They quarterback cross-functional teams, guiding specialists and practice leads to deliver high-quality campaigns, reporting, and recommendations that achieve client goals. They balance big-picture strategy with tactical execution, handling day-to-day tasks.

As Client Success Manager at Maven, you will lead a portfolio of employer clients, maintain high client engagement and satisfaction, and collaborate with channel/payer partner client executives. You will consult clients on ways to better support their working parents, convert clients into Maven advocates, and manage client issues.

As a Client Business Lead, you will be a senior strategic leader accountable for the health, profitability, and strategic growth of the agency's most important client relationships. You'll balance commercial stewardship with strategic leadership, acting as a critical bridge between client business objectives and the agency's integrated marketing solutions. You will drive client satisfaction, retention, and long-term value creation.

Proactively manage Key Accounts (Institutional Key customers/VIP clients), as well as identify new clients on board and corporate partnerships. Drive business growth through partnerships and strategic agreements to increase market penetration, user acquisition, revenue, and other relevant metrics. Grow market position and drive profitability across the entire product portfolio.